Another leadership lesson my daughter learned this summer at her elite basketball camp – lessons in communication:
Three reasons players [leaders] don’t communicate, 1. Too into themselves and selfish, 2. Too tired, and 3. Don’t know what to say
N- Names. Use a person’s name before you instruct them. Everyone loves being put in the spotlight, they will respond better
I – Information. Information is meaningful talk. Eliminate chatter. Reminders are only useful before they are necessary. Good leaders alway give reminders.
T – Tone of voice. Leadership isn’t about yelling and screaming it’s about influencing your teamates. Converse with your teamates.
E – Eye contact. If you want your players to listen to you look them in the eye. When your coach [boss] is telling you something nod in agreement. 93% of communication is non-verbal.